Terms of service

OVERVIEW

Welcome to CandyHaus! The terms “we”, “us” and “our” refer to CandyHaus. CandyHaus operates this store and website, including all related information, content, features, tools, products, and services to provide you, the customer, with a curated shopping experience (the “Services”). CandyHaus is powered by Shopify, which enables us to provide the Services to you.

The following terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”), describe your rights and obligations when using the Services.

Please read these Terms of Service carefully, as they contain important information about your legal rights and cover areas such as disclaimers of warranties and limitations of liability.

By visiting, using, or interacting with our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you should not use or access our Services.


SECTION 1 – ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence and that you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase, or manage.

You may be required to provide certain information such as your email address, billing, payment, and shipping information in order to access or use our Services. You agree that all information you provide is accurate, current, and complete.

You are solely responsible for maintaining the security of your account credentials and for all activities under your account. You may not transfer or sell your account.


SECTION 2 – OUR PRODUCTS

We have made every effort to display our products accurately. However, we cannot guarantee that your device’s display will accurately reflect product colors or appearance.

We do not guarantee that the quality or appearance of any products will meet your expectations.

All product descriptions are subject to change at any time without notice. We reserve the right to discontinue any product at any time.


SECTION 3 – ORDERS

By placing an order, you are making an offer to purchase. CandyHaus reserves the right to accept or reject your order at our sole discretion.

Your order is not accepted until we confirm it. Payment must be received before acceptance.

Please review your order carefully before submitting. We may not be able to cancel orders after acceptance.

Returns and exchanges are governed by our Return Policy.

You agree that purchases are for personal use only and not for resale or export.


SECTION 4 – PRICES AND BILLING

Prices may change at any time without notice.

Prices do not include taxes, shipping, customs duties, or import fees unless stated otherwise.

You agree to provide accurate billing and payment information and to promptly update your details.


SECTION 5 – SHIPPING AND DELIVERY

We are not responsible for shipping delays.

All delivery times are estimates and not guaranteed.

We are not responsible for delays caused by carriers, customs, or events outside our control.

Once the package is handed to the carrier, the risk transfers to you.


SECTION 6 – INTELLECTUAL PROPERTY

All content on this website is owned by CandyHaus and protected by intellectual property laws.

You may not reproduce, copy, or use our content without permission.


SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools. We are not responsible for their functionality or content.


SECTION 8 – THIRD-PARTY LINKS

We are not responsible for third-party websites or services linked on our site.


SECTION 9 – RELATIONSHIP WITH SHOPIFY

CandyHaus is powered by Shopify. However, all transactions are between you and CandyHaus.

Shopify is not responsible for any purchases made on our store.


SECTION 10 – PRIVACY POLICY

Your personal data is governed by our Privacy Policy and Shopify’s Privacy Policy.


SECTION 11 – FEEDBACK

Any feedback you submit may be used by us without restriction.


SECTION 12 – ERRORS AND INACCURACIES

We reserve the right to correct any errors or inaccuracies at any time.


SECTION 13 – PROHIBITED USES

You may not use our Services for unlawful purposes or in violation of any laws.


SECTION 14 – TERMINATION

We may terminate your access to the Services at any time without notice.


SECTION 15 – DISCLAIMER OF WARRANTIES

Our Services are provided “as is” without warranties of any kind.


SECTION 16 – LIMITATION OF LIABILITY

We are not liable for any damages arising from your use of the Services.


SECTION 17 – INDEMNIFICATION

You agree to indemnify CandyHaus against any claims arising from your use of the Services.


SECTION 18 – SEVERABILITY

If any part of these Terms is invalid, the rest remains valid.


SECTION 19 – ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and CandyHaus.


SECTION 20 – GOVERNING LAW

These Terms are governed by the laws of Germany.


SECTION 21 – CHANGES TO TERMS

We may update these Terms at any time. Continued use means acceptance.


SECTION 22 – CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at:

hellocandyhaus@gmail.com

 

Our contact information:

CandyHaus  
Wilhelm-Kopp-Str. 4  
65203 Wiesbaden  
Germany